PRIVACY POLICY

Introduction

My name is Belinda Freeman. My website is Mindful Mind Psychotherapy and Counselling. This Privacy Policy explains how I collect, use, and protect your personal information when you engage my psychotherapy and counselling services, as well as when you use my website mindfulmind.co.uk.

For any queries or concerns regarding your data, you can contact me at belinda@mindfulmind.co.uk.

Information collected when engaged in services

I may collect and process the following types of information about you:

1. Personal identification information: Name, address, date of birth, phone number, email address.
2. Sensitive data: Health/mental health information if you want to provide it including session notes, and medical history.
3. Website usage data: IP address, browser type, pages viewed, and other similar data collected via cookies. This information is for statistical site traffic analysis only via third party cookies. You can not be identified as an individual when browsing this site.

How I Use Your Information

1. To providing psychotherapy and counselling services.
2. Communication: To contact you regarding appointments, follow-ups, and other relevant communications.
3. Website Functionality: To improve user experience and analyse website traffic.
4. Legal Obligations: To comply with legal and regulatory requirements.

Legal Basis for Processing

I process your personal data based on the following legal grounds:

1. Consent: You have given clear consent for me to process your personal data for specific purposes.
2. Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
3. Legal Obligation: Processing is necessary for compliance with a legal obligation to which I am subject.
4. Legitimate Interests: Processing is necessary for the purposes of  legitimate interests, provided these are not overridden by your rights and interests.

Data Sharing

I do not share your personal information with third parties except in the following circumstances:

1. With Your Consent: I may share your information with third parties if required to support the service I offer to my clients.
2. Legal Requirements: I may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

I implement a variety of security measures to protect your personal information, including:

1. Encryption: Data is encrypted both in transit and in storage.
2. Access Controls: Access to your personal data is restricted.
3. Regular Audits: I conduct regular audits and assessments of our data protection practices.

Data Retention

I retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

Your Rights

You have the following rights regarding your personal data:

1. Access: You have the right to request access to the personal data I hold about you.
2. Rectification: You have the right to request correction of inaccurate or incomplete personal data.
3. Erasure: You have the right to request the deletion of your personal data under certain conditions.
4. Restriction of Processing: You have the right to request the restriction of processing of your personal data under certain conditions.
5. Data Portability: You have the right to request the transfer of your personal data to another therapist, or directly to you, under certain conditions.
6. Objection: You have the right to object to the processing of your personal data under certain conditions.

Visiting this website: Cookies and site visit tracking

My website uses cookies to enhance user experience and analyse website traffic. You can control the use of cookies through your browser settings. A site visitor can’t be identified as an individual. Cookies typically report general site visits and page/post usage. Cookies will be used by WordPress and Jetpack.

There are links to my social media accounts on this site. Clicking these links will activate cookies from the social platform. These cookies vary depending on whether you are logged into that social media account. Typically, the social media platform will use the cookies to track and support your visit and serve more relevant advertising. You can check their cookie and data usage policies on their websites.

In Person and Online Therapy Sessions

In person sessions are conducted in a safe, secure and totally private room where you will not be overheard. For online sessions, you are responsible for monitoring your surroundings to avoid a breach of your privacy. Please ensure you are in a quiet, private area on a safe connection.

Changes to This Privacy Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. I encourage you to review this Privacy Policy periodically to stay informed about how I protect your information.